Updating BxSmartPrintPro

• If BxSmartPrintPro is older than version 2.1.31, you must install Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24212 or newer before updating. More info here.

Check Service User Before Updating

• It’s recommended to check if the BxSmartPrintProService has a service user before updating.
• A service user is often required if:
  • The printer is shared from another server/PC.
  • The print directory is not the default one, e.g., when sending label prints directly from an ERP system or another system that doesn’t use the default directory:
    makefile

    C:\ProgramData\BxSoftware\BxSmartPrintPro\Data

• You can check this in the same menu as "Update Application" (Step 3 below).

Steps to Update BxSmartPrintPro

1. Start BxSmartPrintPro

   • Usually found on the desktop or in the Start menu.
   • Alternatively, navigate to:
      

     C:\Program Files (x86)\BxSoftware\BxSmartPrintPro → BxSmartPrintPro.exe


2. Open the Admin screen

   • Click the wrench/tool icon in the top left corner.

3. Click "Update Application"

4. Confirm the Update

   • Click Yes when asked if you want to update.
     

5. Accept the License Agreement

   • Select "I accept the terms in the License Agreement" and click Install.

6. Approve UAC Prompt

   • If a User Account Control (UAC) prompt appears, click Yes to allow the installation.
     

7. Wait for the Installation to Complete

   • Once the update is finished, click Finish.

8. BxSmartPrintPro will restart automatically

   • The version number will be displayed in the top bar.

🎉 BxSmartPrintPro is now updated! 🚀