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      BxSmartPrintPro Installation Guide

      Installing BxSmartPrintPro on a Server or PC

      The installation file is available in our partner portal:
      → https://partner.bxsoftware.no/

      If you are not a retailer/partner, please contact us at support@bxsoftware.no to receive a downloadable link.

      Your license key is also available in the partner portal. If needed, we can send the license key along with the download link via support@bxsoftware.no. 

      Updating BxSmartPrintPro

      If the "Update application" does not work, you can manually update BxSmartPrintPro using the same installation process (except for entering the license key).

      System Requirements

      Supported Operating Systems

      • Windows Server (with GUI)
      • Windows 7/8/10

      Dependencies

      • Visual C++ 2015-2022 Redistributable (x86) (Version 14.0.24212 or newer)
      • Latest VC++ version can be found here

      Hardware Requirements

      • Minimal hardware requirements (a standard office/warehouse PC is sufficient).

      Printer Setup Requirements

      • Preferred: Local print queue in Devices and Printers (Control Panel).
      • Supported: Shared printers from a print server, but:
        • Requires a service user with printer access for BxSmartPrintProService.
        • May cause delays or issues—local print queues are recommended.

      Installation Paths

      • Application installation path: C:\ProgramFiles(x86)\BxSoftware\BxSmartPrintPro
        • (Can be changed during installation)
      • Application data folder: C:\ProgramData\BxSoftware\BxSmartPrintPro
        • (Cannot be changed)

      Installation Steps

      1.  Run the installer BxSmartPrintPro.msi
      2. Accept the License Agreement → Click Install.
      3. If prompted by User Account Control (UAC), click Yes.
      Click Finish to complete the installation.

      Initial Startup

      1️⃣ First Launch:

      • Open BxSmartPrintPro and click Admin screen (top left corner).

      2️⃣ Enter the License Key:

      • Paste the license key into the License Key field.
      • Click Validate → A Company Code will appear.

      3️⃣ Enable Windows Service:

      • In older versions: Check "Use Windows Service".
      • Note: This option has been removed in versions 2020.9.xxx and newer—Windows Service is now enabled by default.

      4️⃣ Add Label Printers (if needed).

      5️⃣ Click "Save & Close" to apply the settings.

      ✅ Setup Complete!

      Updating BxSmartPrintPro

      To update, simply:

      1️⃣ Open BxSmartPrintPro
      2️⃣ Click "Update Application"
      3️⃣ Follow the instructions (Yes → Next → Finish)