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BxSmartPrintPro Installation Guide

Installing BxSmartPrintPro on a Server or PC

The installation file is available in our partner portal:
→ https://partner.bxsoftware.no/

If you are not a retailer/partner, please contact us at support@bxsoftware.no to receive a downloadable link.

Your license key is also available in the partner portal. If needed, we can send the license key along with the download link via support@bxsoftware.no. 

Updating BxSmartPrintPro

If the "Update application" does not work, you can manually update BxSmartPrintPro using the same installation process (except for entering the license key).

System Requirements

Supported Operating Systems

  • Windows Server (with GUI)
  • Windows 7/8/10

Dependencies

  • Visual C++ 2015-2022 Redistributable (x86) (Version 14.0.24212 or newer)
  • Latest VC++ version can be found here

Hardware Requirements

  • Minimal hardware requirements (a standard office/warehouse PC is sufficient).

Printer Setup Requirements

  • Preferred: Local print queue in Devices and Printers (Control Panel).
  • Supported: Shared printers from a print server, but:
    • Requires a service user with printer access for BxSmartPrintProService.
    • May cause delays or issues—local print queues are recommended.

Installation Paths

  • Application installation path: C:\ProgramFiles(x86)\BxSoftware\BxSmartPrintPro
    • (Can be changed during installation)
  • Application data folder: C:\ProgramData\BxSoftware\BxSmartPrintPro
    • (Cannot be changed)

Installation Steps

  1.  Run the installer BxSmartPrintPro.msi
  2. Accept the License Agreement → Click Install.
  3. If prompted by User Account Control (UAC), click Yes.
Click Finish to complete the installation.

Initial Startup

1️⃣ First Launch:

  • Open BxSmartPrintPro and click Admin screen (top left corner).

2️⃣ Enter the License Key:

  • Paste the license key into the License Key field.
  • Click Validate → A Company Code will appear.

3️⃣ Enable Windows Service:

  • In older versions: Check "Use Windows Service".
  • Note: This option has been removed in versions 2020.9.xxx and newer—Windows Service is now enabled by default.

4️⃣ Add Label Printers (if needed).

5️⃣ Click "Save & Close" to apply the settings.

✅ Setup Complete!

Updating BxSmartPrintPro

To update, simply:

1️⃣ Open BxSmartPrintPro
2️⃣ Click "Update Application"
3️⃣ Follow the instructions (Yes → Next → Finish)