---
title: BxSmartPrintPro Installation Guide
description: Installing BxSmartPrintPro on a Server or PC
---
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# BxSmartPrintPro Installation Guide
## Installing BxSmartPrintPro on a Server or PC
The installation file is available in our **partner portal**:
→ [https://partner.bxsoftware.no/](https://partner.bxsoftware.no/)
If you are **not** a retailer/partner, please contact us at [support@bxsoftware.no](mailto:support@bxsoftware.no) to receive a downloadable link.
Your **license key** is also available in the partner portal. If needed, we can send the license key along with the download link via [support@bxsoftware.no.](mailto:support@bxsoftware.no.)
#### Updating BxSmartPrintPro
If the "**Update application**" does not work, you can manually update BxSmartPrintPro using the same installation process (except for entering the license key).
### System Requirements
#### Supported Operating Systems
- Windows Server (with GUI)
- Windows 7/8/10
#### Dependencies
- **Visual C++ 2015-2022 Redistributable (x86)** (Version **14.0.24212** or newer)
- Latest VC++ version can be found [here](https://aka.ms/vs/17/release/vc_redist.x86.exe)
**Hardware Requirements**
- **Minimal** hardware requirements (a standard office/warehouse PC is sufficient).
#### Printer Setup Requirements
- **Preferred:** Local print queue in **Devices and Printers** (Control Panel).
- **Supported:** Shared printers from a **print server**, but:
- Requires a **service user** with printer access for **BxSmartPrintProService**.
- May cause **delays or issues**—**local print queues** are recommended.
#### Installation Paths
- **Application installation path:** `C:\ProgramFiles(x86)\BxSoftware\BxSmartPrintPro`
- (Can be changed during installation)
- **Application data folder:** `C:\ProgramData\BxSoftware\BxSmartPrintPro`
- (Cannot be changed)
### Installation Steps
1. **Run the installer** `BxSmartPrintPro.msi`
2. Accept the **License Agreement →** Click **Install.**
3. If prompted by **User Account Control (UAC)**, click **Yes**.
Click **Finish** to complete the installation.
 
#### Initial Startup
1️⃣ **First Launch:**
- Open **BxSmartPrintPro** and click **Admin screen** (top left corner).
2️⃣ **Enter the License Key:**
- Paste the license key into the **License Key** field.
- Click **Validate** → A **Company Code** will appear.
3️⃣ **Enable Windows Service:**
- In older versions: **Check** "Use Windows Service".
- **Note:** This option has been removed in versions **2020.9.xxx and newer**—Windows Service is now enabled **by default**.
4️⃣ **Add Label Printers (if needed).**
5️⃣ **Click "Save & Close"** to apply the settings.
✅ **Setup Complete!**
### Updating BxSmartPrintPro
To update, simply:
1️⃣ Open **BxSmartPrintPro**
2️⃣ Click **"Update Application"**
3️⃣ Follow the instructions (**Yes → Next → Finish**)
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